Accepted my booking via the app; when I called after 20 minutes they said "we have no drivers" ? We could have previously caught a bus but this option was lost after 23:00 Why accept the booking, absolutely appalling !
What's the point of having an option to book a taxi for the next day for it to never turn up, this has happened multiple times. I have to get to work
Takes £1.01 from your account straight away which you don't get back, and can never book a taxi. Even after multiple attempts no taxis could be found
Didn't receive a code by email so unable to complete setup. Tried resending but still no code. Checked spam and marketing folders too and no code. Waste of time.
Terrible
SURGE PRICING?! ARE YOU KIDDING?! I atayed away from Uber because A I wanted to support a local business and B I'm not into paying more because a company feels they can exploit us. The automated phone system told me my ride would be subject to a 25 PERCENT surge charge! I declined! Disgusting!
It was so easy to do.
I was at a party and tried to book a taxi but it was too late so I decided to cancel. The first time I tried to order one the address for pick up was wrong. Cancelled it and did another which I also had to cancel. I was told I would get my refund but never did. Eight pound down the drain and ended up having to get uber.
I booked a cab on the app days in advance but on the night, it didnt show up. I waited 15 minutes then tried ringing but after 8 minutes of nobody picking up I gave up! I had to cancel my booking and try again using the app. We ended up driving ourselves in the end and had to leave the car overnight as was drinking! I received a call 25 mins after arriving at the pub asking if I still wanted my booking 😱 sort it out guys!! The booking to go home was better though. Was easier and way quicker!
Was a decent app until it stopped accepting my cards for no reason. Won't let me add a new card or pay via Google pay